Refrigerators and Freezers
Of all the domestic appliances, it is your refrigerator and freezer that are continuously running. These appliances are remarkably reliable given our expectations of their work load. However, they do develop faults and if they are not quickly repaired it can result in the very expensive loss of food and frozen items. As soon as you detect there is a problem with your refrigerator and/or freezer please contact us immediately to arrange for an engineer to assess the problem. Please do not attempt repairs yourself as these units can be dangerous even when unplugged from the mains. They house a capacitor that stores electricity and is capable of giving a nasty shock to the novice repairer. It is better to be safe than sorry when it comes to electrical current and complex electrical appliances.
Many faults can be fixed straight away, so do not delay in calling our customer care team and save the precious contents of your refrigerator/freezer from having to be thrown away.